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Our ultimate aim is complete customer satisfaction

Based in Pulborough, West Sussex, Crays Fire was founded to provide a specialised service to its clients, covering every aspect of fire detection and alarm systems. We believed that there has long been a need to provide a fully comprehensive consultation, design, installation, commission and maintenance service that is not tied to any one manufacturer. The objective, then and now, is to be able to specify and supply the most suitable equipment available for a particular need. In other words, designing the system and choosing the equipment to suit the project requirements, rather than adapting or compromising the project requirements to meet the capabilities of the equipment.

The Company’s Policy is to provide the highest possible quality service, tailor made to the individual requirements of their customer. Whatever is needed to provide the best protection will be recommended, as the Company is free to buy from any manufacturer and can, if necessary, call in experts from any associated field relevant to the project.

From our offices in West Sussex, Crays Fire can offer a comprehensive specialist service, primarily intended to cover London and Southern England, but are happy to take on projects further afield, should our clients so require.

We at Crays Fire pride ourselves on our Customer Service, demonstrating our commitment to Customer Satisfaction with training backed by the BFPSA.

Still not sure whether to choose us for your project?

Why not ask Pontus Carminger of the Historic Sussex Hotels group. He was our Customer for our first Installation carried out back in 1994, and we are proud to say, is still our Customer. We have now installed new systems within all of their Hotels, all of which are still maintained by Crays Fire. Details of these and many other projects can be found on our Case Studies page, or for further information, please contact us via one of the methods listed on our Contacts page.